Shipping Policy

Last updated: June 2026

At AETHERNAL, we want your experience to be as seamless and beautiful as the results you'll see. Here's everything you need to know about how we ship your order.

Where We Ship

We currently ship to addresses within the United States only (excluding PO Boxes). We do not ship to US territories, APO/FPO addresses, or international destinations at this time.

Shipping Cost

Shipping is always free. No minimum order required, no hidden fees — what you see at checkout is what you pay.

Processing Time

All orders are processed within 1–3 business days (Monday through Friday, excluding public holidays). You will receive a confirmation email once your order has been placed, and a second email with your tracking number once your order has shipped.

Estimated Delivery Time

Once shipped, orders typically arrive within 7–15 business days. Delivery times may vary depending on your location and carrier conditions. If your order arrives sooner, consider it our gift to you.

Order Tracking

As soon as your order ships, you will receive an email with your tracking number. Please allow up to 48 hours for tracking information to become active after receiving your shipping confirmation.

Delays

AETHERNAL is not responsible for delays caused by weather events, carrier disruptions, or other circumstances beyond our control. If your order is significantly delayed, please contact us and we will do everything we can to help.

Lost or Stolen Packages

If your tracking shows delivery but you haven't received your package, please check with neighbors and your local carrier first. Still missing? Contact us at aethernal2025@gmail.com and we'll work with you to resolve it.

Contact Us

📧 aethernal2025@gmail.com — We typically respond within 1–2 business days.